UX Designer + Optimist + Father of two boys + Creative
We received the task of redesigning the Winnow App to educate (show the benefits of using the app), simplify (error handling and Customer Support process), and engage users (to improve the willingness of using the app). In this two week sprint we applied ours skills in user research, prototyping, wireframing, user testing, and presenting.
Low level of engagement by users (kitchen staff) and lack of alerts if scale disconnects from Bluetooth or Wifi.
To streamline the categorisation process and also providing walkthrough so users can solve the connection problem.
The case study is HERE and the clickable prototype can be seen HERE.